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Attention
Homeowners |
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Johnstone Supply in Columbus, Cleveland, Akron and
Mentor are wholesale only suppliers to the HVAC, refrigeration, and
property maintenance industries. We are unable to sell to retail
customers and homeowners directly. (Motor Repair Shop excluded) |
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An Introduction to
Johnstone Supply
In 1953, a single modest
store began operating in Portland, Oregon to serve the needs of local
contractors. That first Johnstone Supply may have been small, but it
operated with a commitment to finding the best products for its customers
and servicing them like nobody else.
Today, Johnstone Supply is
the top cooperative wholesale distributor in the country and a recognized
national leader in the HVACR industry. With regional distribution centers
based in Portland, Oregon, Memphis, Tennessee, Allentown,
Pennsylvania, Jacksonville, Florida, and Las Vegas, Nevada, the company
boasts over 340 independently-owned stores throughout the United States and
beyond, totaling over a billion dollars in annual sales.
Unbeatable service, support,
product knowledge and competitive pricing remain Johnstone’s core values.
The regional distribution network means even better product availability and
delivery times for local contactors, and ongoing improvements to our
distribution and operations systems means Johnstone is poised to remain a
true “one-stop-shop” for contractors nationwide. We offer superior customer
service, technical advice and training seminars and feature the industry’s
most respected catalog (available both in print and online) featuring more
than 30,000 quality parts, supplies and equipment.
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Independent Owners, Cooperative
Strength
Our Members take great
pride in their stores, and as independent owners they manage with a
customer focus unfettered by corporate franchise stipulations and
requirements. This means superior relationships and service for
customers and a unique ability to reflect local contractor needs.
We’re continuing to
explore better ways to serve our customers and improve our stores, and
remain committed to our core pledge of being the first, best choice for
our customers, suppliers, and employees. We’re proud of our history of
success, a history that began with a single small store…
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Success through Cooperation – The
Origins & Evolution of Johnstone Supply |
It was at this time Johnstone Supply's founder John Shank entered the
picture. Shank evaluated the business and determined that a dedicated
owner could turn the company into a viable and profitable concern. Shank
purchased the business from Johnson and Stone for $19,000, and began his
ascension into the upper ranks of the HVAC/R wholesale distribution
industry. |
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The Beginning
When he took over the
original Johnstone Supply store in 1953, company founder John Shank
worked immediately to expand the range of products it offered. This soon
led to the original Johnstone Supply Catalog, which quickly became a
must-have information and ordering resource and remains to this day the
most comprehensive in the industry. As his business prospered and
expanded to additional stores, Shank sought out other service-focused
individuals to grow the company even more through franchise locations.
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A Cooperative is Born
John Shank grew the
business through three prosperous decades, and as he neared retirement
he became determined to pass the company’s legacy and success directly
into the hands of its hard-working stores and staff. His idea: to form
the Johnstone Supply Cooperative, a business model where each store
owner would own and operate their individual business yet band together
to share experience, resources, operational benefits and group buying
power.
By 1981 the Cooperative
was set up with 32 Member stores and a company management structure. A
central corporate office provided stores with centralized, cost-saving
merchandising, warehousing, marketing, purchasing and financial
reporting services. Taking the helm following John Shank’s retirement,
Cooperative President Jerry Schultz and a committed Board of Directors
composed of leading store owners led Johnstone Supply through a
remarkable period of growth – in only the first four years Johnstone
more than doubled to 75 stores. |
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Johnstone – Looking To The
Future
Today, Johnstone
stores are found across the country, and in 2006 we opened our 300th
location, celebrated the 25th Anniversary of the formation of the
Cooperative, and achieved the notable milestone of over $1 Billion
in total company sales. Company sales and growth continue to
outpace the industry average.
Gary Daniels,
Johnstone Supply’s President & CEO from 200-2009, lead Johnstone
into new areas of customer and vendor services, and in conjunction
with the Board was a driving force in developing a progressive
company vision and strategic plan. Recent years have seen major
accomplishments in our operations and technical support, improving
services for Johnstone stores with a robust regional distribution
network to enhance product availability, delivery speed, and order
accuracy.
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What Sets Us Apart |
Customer Focus
Johnstone Supply
dedicates itself to providing the highest quality products and service
to our customers. To ensure we can meet the challenges of a dynamic
industry, our company quickly develops and adapts programs to fulfill
customer needs on a national and regional scale, while our individual
stores customize these programs for their local markets. |
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Industry Expertise
Johnstone Supply views
education as an essential, powerful tool that gives our stores and their
valued customers a distinct competitive advantage. Our Johnstone
University program offers intensive technical and business seminars to
store owners and personnel, ensuring we have the most experienced,
knowledgeable and helpful counter staff in the industry. To make
continuing education even more effective we have developed Internet
courseware to bring product training and expertise to the staff at our
stores anywhere in the country, accessible round the clock.
For our contractor and
technician customers, Johnstone stores offers numerous educational
opportunities to help propel them to the forefront of their profession,
including onsite, hands-on technical training classes and NATE
certification. |
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Unmatched Supplier Relationships
The HVACR industry is in
a period of tremendous change. Consolidation has become the norm rather
than the exception, and small, privately owned businesses are quickly
disappearing. The Johnstone Supply Cooperative is uniquely equipped to
meet this challenge in ways that are beneficial to our customers. We
pride ourselves on having close, mutually beneficial relationships with
the top manufacturers around the country, making sure our customers have
access to the best products at competitive prices at every Johnstone
store.
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| Online ordering will be
down Saturday, July 17th and Sunday, July 18th.
We apologize for the inconvenience. |
| ONLINE |
| ACCOUNT |
| SIGN-UP! |
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To sign up for an online
account or to request a Johnstone Supply catalog |
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Click Here |
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