Top banner  
Order Online!
(AOL Users Click Here)
Order Online!

 

Forgot Your Password?

Browse Our Online Catalog!

 
 

 


Attention Homeowners

 

Johnstone Supply in Columbus, Cleveland, Akron and Mentor are wholesale only suppliers to the HVAC, refrigeration, and property maintenance industries. We are unable to sell to retail customers and homeowners directly. (Motor Repair Shop excluded)


An Introduction to Johnstone Supply

In 1953, a single modest store began operating in Portland, Oregon to serve the needs of local contractors. That first Johnstone Supply may have been small, but it operated with a commitment to finding the best products for its customers and servicing them like nobody else.

Today, Johnstone Supply is the top cooperative wholesale distributor in the country and a recognized national leader in the HVACR industry. With regional distribution centers based in Portland, Oregon, Memphis, Tennessee, Allentown, Pennsylvania, Jacksonville, Florida, and Las Vegas, Nevada, the company boasts over 340 independently-owned stores throughout the United States and beyond, totaling over a billion dollars in annual sales.

Unbeatable service, support, product knowledge and competitive pricing remain Johnstone’s core values.  The regional distribution network means even better product availability and delivery times for local contactors, and ongoing improvements to our distribution and operations systems means Johnstone is poised to remain a true “one-stop-shop” for contractors nationwide.  We offer superior customer service, technical advice and training seminars and feature the industry’s most respected catalog (available both in print and online) featuring more than 30,000 quality parts, supplies and equipment.
 

Independent Owners, Cooperative Strength

Our Members take great pride in their stores, and as independent owners they manage with a customer focus unfettered by corporate franchise stipulations and requirements. This means superior relationships and service for customers and a unique ability to reflect local contractor needs.

We’re continuing to explore better ways to serve our customers and improve our stores, and remain committed to our core pledge of being the first, best choice for our customers, suppliers, and employees. We’re proud of our history of success, a history that began with a single small store…
 

 
Success through Cooperation – The Origins & Evolution of Johnstone Supply

It was at this time Johnstone Supply's founder John Shank entered the picture. Shank evaluated the business and determined that a dedicated owner could turn the company into a viable and profitable concern. Shank purchased the business from Johnson and Stone for $19,000, and began his ascension into the upper ranks of the HVAC/R wholesale distribution industry. 
 

The Beginning

When he took over the original Johnstone Supply store in 1953, company founder John Shank worked immediately to expand the range of products it offered. This soon led to the original Johnstone Supply Catalog, which quickly became a must-have information and ordering resource and remains to this day the most comprehensive in the industry. As his business prospered and expanded to additional stores, Shank sought out other service-focused individuals to grow the company even more through franchise locations.

 

 

A Cooperative is Born

John Shank grew the business through three prosperous decades, and as he neared retirement he became determined to pass the company’s legacy and success directly into the hands of its hard-working stores and staff. His idea: to form the Johnstone Supply Cooperative, a business model where each store owner would own and operate their individual business yet band together to share experience, resources, operational benefits and group buying power.

By 1981 the Cooperative was set up with 32 Member stores and a company management structure. A central corporate office provided stores with centralized, cost-saving merchandising, warehousing, marketing, purchasing and financial reporting services. Taking the helm following John Shank’s retirement, Cooperative President Jerry Schultz and a committed Board of Directors composed of leading store owners led Johnstone Supply through a remarkable period of growth – in only the first four years Johnstone more than doubled to 75 stores.

 
 

Johnstone – Looking To The Future

Today, Johnstone stores are found across the country, and in 2006 we opened our 300th location, celebrated the 25th Anniversary of the formation of the Cooperative, and achieved the notable milestone of over $1 Billion in total company sales.  Company sales and growth continue to outpace the industry average.

Gary Daniels, Johnstone Supply’s President & CEO from 200-2009, lead Johnstone into new areas of customer and vendor services, and in conjunction with the Board was a driving force in developing a progressive company vision and strategic plan. Recent years have seen major accomplishments in our operations and technical support, improving services for Johnstone stores with a robust regional distribution network to enhance product availability, delivery speed, and order accuracy.

 

 

What Sets Us Apart

 

Customer Focus

Johnstone Supply dedicates itself to providing the highest quality products and service to our customers. To ensure we can meet the challenges of a dynamic industry, our company quickly develops and adapts programs to fulfill customer needs on a national and regional scale, while our individual stores customize these programs for their local markets.

 

Industry Expertise

Johnstone Supply views education as an essential, powerful tool that gives our stores and their valued customers a distinct competitive advantage. Our Johnstone University program offers intensive technical and business seminars to store owners and personnel, ensuring we have the most experienced, knowledgeable and helpful counter staff in the industry. To make continuing education even more effective we have developed Internet courseware to bring product training and expertise to the staff at our stores anywhere in the country, accessible round the clock.

For our contractor and technician customers, Johnstone stores offers numerous educational opportunities to help propel them to the forefront of their profession, including onsite, hands-on technical training classes and NATE certification.

 

Unmatched Supplier Relationships

The HVACR industry is in a period of tremendous change. Consolidation has become the norm rather than the exception, and small, privately owned businesses are quickly disappearing. The Johnstone Supply Cooperative is uniquely equipped to meet this challenge in ways that are beneficial to our customers. We pride ourselves on having close, mutually beneficial relationships with the top manufacturers around the country, making sure our customers have access to the best products at competitive prices at every Johnstone store.

 

 


Online ordering will be down Saturday, July 17th and Sunday, July 18th. We apologize for the inconvenience.
ONLINE
ACCOUNT
SIGN-UP!

Catalog

To sign up for an online account or to request a Johnstone Supply catalog

Click Here


When Motors Matter! At Johnstone Supply, motors are our heritage.

Call us for ALL your electric motor parts and repair needs. Click Here For More Information


Johnstone Supply

Visit the Johnstone Supply Corporate Website:

www.johnstonesupply.com


 

Home • Products • Services • Training • Calendar • Branch Info • New Accounts • About Us • Employment • Contact Us • Contents • Privacy Policy

 

© Copyright 2010 G.D. Supply, Inc. dba Johnstone Supply

700 Parkwood Ave, Columbus, OH 43219

Last update on: July 15, 2010